Fitness Connection

Bilingual Membership Sales Consultant


Bedford, TX


Full Time

Title: Membership Sales Consultant

Reports to: Club General Manager


Position Summary:

The Membership Sales Consultant is responsible for promoting and selling memberships, supplements and services to potential new members, upgrades, supplements and services to current gym members.  The Fitness Consultant may have additional operational duties assigned.  


Duties & Responsibilities:

  • Conduct daily facility walk thrus to ensure the cleanliness of the facility

  • Generate appointments through member referrals, networking, formal presentation, public demonstrations, master systems and phone calls.

  • Conduct gym tours to guests and potential members

  • Maintain accurate records of all appointments, referrals, sales prospects and promotions.  Complete all necessary paperwork as required.

  • Follow up on prospects, conduct gym tours for all prospects and enroll them in a gym membership

  • Stay up-to-date on company pricing and promotions

  • Promote and sell as directed other services and Fitness Connection products

  • Achieve minimum production requirements and sales quotas

  • Continuously sell membership services and Supp RX products as part of their regular sales presentation

  • Achieve and maintain a high level of supplement knowledge

  • Maintain accurate records using Fitness Connection master systems (TI log, Club Activity, Web Leads, Production Book).

  • Consistently achieve or surpass personal and club sales goals

  • Upgrade existing memberships to include family members

  • Assist with opening and closing of the facility

  • Assist with operational duties as requested by management

  • Membership Sales Consultant Daily/Monthly Requirements

    • Collect POS referrals from every membership sales

    • Produce 2 Buddy Referral units per day

    • Sell $1,000 in Pro-shop sales (Supp. RX products, drinks, bars, etc.)

    • Collect quality fitness goals on every appointment

    • Maintain 50% minimum checking per

    • Collect accurate draft information

    • Proper signatures on all memberships

    • Follow Fitness Connection steps to a sale

    • 90% of members enrolled you must set a Fitness Assessment

  • Set 80% of Telephone Inquiries

  • 50% show on Buddy Referrals appointments

  • 70% show on Telephone Inquiries

  • Collect Floor Referrals


Physical Demands:

  • Position duties require standing for long periods of time, daily walking, sitting, lifting, bending, squatting and reaching.

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  


  • High School Diploma or GED required

  • Must complete the SRX Certification Training through the National Academy of Fitness & Sports Nutrition (NAFSN).

  • Excellent sales, communication and customer service skills

  • Front Desk Training (Policies/Procedures & Aphelion)

  • Ability to learn and utilize Fitness Connection membership sales systems

  • Goal oriented.  Ability to achieve sales quotas

  • Basis computer skills

  • Must have positive attitude and be able to promote a positive atmosphere

  • Willingness to work flexible hours

  • Willingness to fill in shifts at your Home Club and other locations if needed

  • Willingness to Support & Participate with Club Promos, On-sites, Community Events, etc.

  • Must be able to take direction and adhere to company policies

  • Must be able to learn and adhere to new systems as company continues to grow


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